Information about our Practice
- Our Goal
- New Patient Experience
- Recalls
- Our Computer
- Appointments
- Personal Data
- Referrals
- Payment/Insurance Policy
Our goal is to provide each individual with optimal care. Each of our patients has unique symptoms and concerns, therefore your participation with us is appreciated and needed. Although we cannot guarantee a cure, we do guarantee our best efforts to help resolve your problems and achieve the best possible level of comfort and function. Our staff and our extensive network of professional associates are a highly dedicated group whose individual training offers you the support and care you deserve. We welcome your questions and look forward to helping you.
TopWe'd like to get to know you and we'd like you to get to know each of our skilled staff members. Your first appointment is a consultation; a thorough assessment and examination will be conducted and the condition of your jaw and/or pain problems will be reviewed with you. We will work together in discussing any concerns, treatment planning and arranging for any future appointments. We believe everyone should be well informed and welcome all questions.
TopWe strongly believe in follow up care and education in long-term management of jaw health. We suggest once treatment has been completed to evaluate patients yearly to re-assess jaw function as well as if required adjust appliance(s) to maintain the proper balance. Preventative techniques such as balanced appliances and re-assessment can assist in long-term management. We are also concerned with your overall health and welcome any question regarding diet or your general health.
TopWe have an integrated computer system throughout our office that provides us with instant access to your records.
Standard insurance forms are available for patient’s to submit to their insurance. We also offer income tax receipts upon request at the beginning of each year for our patients.
It is necessary to work by appointment and on a tight schedule. Although we allow time for emergencies, they may occasionally cause some delay in our schedule. We feel your time is also valuable and therefore we will do our best to be prompt.
We will also do our best to verify your appointment, however; if we are unable to reach you, we expect that you will honor your appointment as this is your responsibility. If you are unable to keep your scheduled appointment, please allow us 2 business days notice so that another patient may take advantage of the time. Failure to notify us may result in a charge.
In order to ensure effective communication, please help us to keep your personal records up to date. We ask that you notify us with any changes in address, telephone number and medical status. Our office stays in compliance with the Privacy Policy and all information is confidential.
TopMost referrals are through professionals, however anyone can call for an appointment without being referred.
Top
Fees are the responsibility of the patient. The insurance policy is a contract between the patient and the insurance company. We therefore ask you to settle your account with us and claim your reimbursement from your insurance company. Unfortunately, most insurance plans do not cover treatment related to jaw dysfunction.
At all times, we will do everything possible to assist you in completing your claim forms and in obtaining the maximum benefit available to you.
Our staff is a highly dedicated group whose individual training offers respect, support and care to individuals. We strive to make patient appointments a positive and comfortable experience. We are available to assist you with questions or concerns to the best of our capability. We appreciate feedback and questions.
Top